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SEC Filings
All companies that sell securities in the United States must register with the Securities and Exchange Commission (SEC) and file reports on a regular basis.
These reports include company annual reports (10K, 10Q), news updates (8K), investor presentations (found in 8Ks), insider trades (form 4), ownership reports (13D, and 13G), and reports related to the specific securities sold, such as registration statements and prospectus. This page shows recent SEC filings related to TTEC Holdings, Inc.
SEC Filings (Chronological Order)
Denne side giver en komplet, kronologisk liste over SEC-arkiveringer, eksklusive ejerskabsregistreringer, som vi leverer andre steder.
| May 27, 2026 |
CERTIFICATE OF FORMATION TTEC HOLDINGS, INC. Exhibit 3.1 CERTIFICATE OF FORMATION OF TTEC HOLDINGS, INC. TTEC Holdings, Inc., a corporation organized and existing under the laws of the State of Texas (the “Corporation”), hereby certifies as follows: A. TTEC Holdings, Inc., a Delaware corporation (the “Delaware Corporation”), with its principal place of business at 100 Congress Avenue, Suite 1425, Austin, Texas 78701, was originally incorpora |
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| May 27, 2026 |
Exhibit 3.2 BYLAWS OF TTEC HOLDINGS, INC. ARTICLE I OFFICES Section 1.1 Registered Office. The initial registered office of TTEC Holdings, Inc., a Texas corporation (the “Corporation”), shall be fixed in the Certificate of Formation of the Corporation, as amended from time to time, including the terms of any certificate of designations of any series of Preferred Stock (the “Certificate of Formatio |
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| May 27, 2026 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 21, 2026 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Texas 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of incor |
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| May 27, 2026 |
Exhibit 2.2 Plan of Conversion of TTEC Holdings, Inc., a Delaware corporation into TTEC Holdings, Inc., a Texas corporation This Plan Of Conversion (this “Plan”), dated as of May 22, 2026, is hereby adopted by TTEC Holdings, Inc., a Delaware corporation (the “Converting Entity”), in order to set forth the terms, conditions and procedures governing its conversion into, and continued existence as, T |
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| May 7, 2026 |
TTEC Announces First Quarter 2026 Financial Results and Reiterates Outlook for Full Year 2026 Exhibit 99.1 TTEC Announces First Quarter 2026 Financial Results and Reiterates Outlook for Full Year 2026 AUSTIN, Texas, May 7, 2026 – TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global technology, consulting and managed services company focused on delivering solutions at the intersection of data, AI and customer experience, announced today financial results for the first quarter ended March 31, |
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| May 7, 2026 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2026 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTE |
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| May 7, 2026 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 7, 2026 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| April 10, 2026 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) ☑ Filed by the Registrant ☐ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ☐ Preliminary Proxy Statement ☐ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ☑ Defin |
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| April 10, 2026 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) þ Filed by the Registrant ¨ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ¨ Preliminary Proxy Statement ¨ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ¨ Defin |
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| April 10, 2026 |
To our shareholders, 2025 was a year when AI became a true imperative. Throughout the year, we witnessed a “seesaw” of market sentiment. On one side, there was the optimism of AI’s potential to revolutionize the Customer Experience (CX) through hyper- personalization and unprecedented efficiency. On the other, the market faced the challenge of execution—navigating the complexities of data manageme |
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| March 30, 2026 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) ☑ Filed by the Registrant ☐ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ☑ Preliminary Proxy Statement ☐ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ☐ Defin |
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| March 23, 2026 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): March 17, 2026 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| March 23, 2026 |
Exhibit 99.1 TTEC Holdings Announces Leadership Transition for TTEC Digital Chris Brown named president of TTEC Digital; David Seybold to depart April 30 AUSTIN, TX – March 23, 2026 – TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the appointment of Chris Brown as presid |
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| February 26, 2026 |
Exhibit 99.1 TTEC Announces Fourth Quarter and Full Year 2025 Financial Results Fourth Quarter 2025 Revenue was $570.0 Million, up 0.4 Percent Net Loss of $170.5 Million due to a $205.4 Million Non-Cash Goodwill Impairment and Related Tax Adjustment (Net Income of $22.8 Million or 4.0 Percent of Revenue Non-GAAP) Adjusted EBITDA was $62.2 Million or 10.9 Percent of Revenue Full Year 2025 Revenue w |
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| February 26, 2026 |
Exhibit 21.1 List of Subsidiaries Subsidiary Jurisdiction TTEC Services Corporation Nevada, USA TTEC Government Solutions, LLC Colorado, USA TTEC Digital, LLC Texas, USA TTEC Healthcare Solutions, Inc. Delaware, USA TTEC Financial Services Management, LLC Delaware, USA Percepta, LLC Delaware, USA TTEC Canada Solutions, Inc. Canada TTEC Digital Canada, Inc. Canada TTEC Europe B.V. Netherlands TTEC |
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| February 26, 2026 |
Exhibit 24.1 POWER OF ATTORNEY Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Kenneth R. Wagers, III and Margaret B. McLean, acting individually, as such person’s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchang |
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| February 26, 2026 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 26, 2026 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| February 26, 2026 |
Summary of Employment Terms Carlos M. Dean EXHBIT 10.84 Summary of Employment Terms Carlos M. Dean Mr. Dean’s employment and compensation arrangements with the company are documented via ordinary course offer letter and incentive plan documents that apply to his employment; he does not have a formal employment agreement with the company. Hence, for purposes of this disclosure, the terms of Mr. Dean’s employment are presented in this Summar |
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| February 26, 2026 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2025 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-11 |
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| November 13, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 10, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| November 6, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2025 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 |
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| November 6, 2025 |
EXHIBIT 10.97 AMENDED AND RESTATED CREDIT AGREEMENT (as amended by the First Amendment dated as of February 11, 2016, the Second Amendment dated as of February 27, 2017, the Third Amendment and Incremental Increase Agreement dated as of October 30, 2017, the Fourth Amendment dated as of February 14, 2019, the Fifth Amendment dated as of March 25, 2021, the Sixth Amendment dated as of November 23, |
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| November 6, 2025 |
Exhibit 99.1 TTEC Announces Third Quarter 2025 Financial Results Third Quarter 2025 Revenue was $519.1 Million Net Loss was $11.1 Million or negative 2.1 Percent of Revenue (Net Income of $5.9 Million or 1.1 Percent of Revenue Non-GAAP) Adjusted EBITDA was $43.4 Million or 8.4 Percent of Revenue Reiterates Outlook for Full Year 2025 Announces Term Extension of Credit Facility AUSTIN, Texas, Novemb |
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| November 6, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 6, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| August 7, 2025 |
Template, Management Incentive Program Agreement for 2025 PRSU value equivalent award EXHIBIT 10.32 TTEC HOLDINGS, INC. Management Incentive Program Award Agreement This Management Incentive Program Award Agreement (this "Agreement" or “2025 MIP Award Agreement”) is made to be effective as of August 5, 2025 (the "Award Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company" or “TTEC”) and (the "Executive"). The Executive’s employment agreement with the Comp |
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| August 7, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 7, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 7, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2025 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTEC |
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| August 7, 2025 |
Exhibit 99.1 TTEC Announces Second Quarter 2025 Financial Results Second Quarter 2025 Revenue was $513.6 Million Net Loss was $6.7 Million or negative 1.3 Percent of Revenue (Net Income of $10.6 Million or 2.1 Percent of Revenue Non-GAAP) Adjusted EBITDA was $51.8 Million or 10.1 Percent of Revenue Updates Revenue Outlook for Full Year 2025 AUSTIN, August 7, 2025 – TTEC Holdings, Inc. (NASDAQ:TTEC |
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| August 1, 2025 |
Financial Statements and Exhibits, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 1, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 1, 2025 |
TTEC Provides Update on Potential Take Private Transaction Exhibit 99.1 [EXTERNAL] TTEC Provides Update on Potential Take Private Transaction AUSTIN, Texas, August 1, 2025 /PRNewswire/ - TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that on July 31, 2025, the Board of Directors (the “Board”) of TTEC Holdings, Inc. (“TTEC” or the “Company”) receive |
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| May 27, 2025 |
Submission of Matters to a Vote of Security Holders UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 22, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 8, 2025 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 8, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| May 8, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2025 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTE |
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| May 8, 2025 |
Exhibit 99.1 TTEC Announces First Quarter 2025 Financial Results First Quarter 2025 Revenue was $534.2 Million, down 7.4 Percent Net Income was $3.2 Million or 0.6 Percent of Revenue ($13.6 Million or 2.6 Percent of Revenue Non-GAAP) Adjusted EBITDA was $56.4 Million or 10.6 Percent of Revenue Reiterates Outlook for Full Year 2025 AUSTIN, May 8, 2025 – TTEC Holdings, Inc. (NASDAQ:TTEC), a leading |
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| April 11, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) ☑ Filed by the Registrant ☐ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ☐ Preliminary Proxy Statement ☐ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ☑ D |
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| April 11, 2025 |
Corporate Information Directors Kenneth D. Tuchman Founder, Chairman of the Board Steven J. Anenen Former Director, DealerSocket; former CEO, CDK Global, Inc.; former President, ADP Dealer Services Tracy L. Bahl Director, Glooko, Inc.; Director, Andros; former Director, Gustavus Adolphus College and MedExpress; Managing Partner, Valtruis; Partner, Healthcare Group, Welsh, Carson, Anderson & Stowe; |
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| April 11, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) þ Filed by the Registrant ¨ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ¨ Preliminary Proxy Statement ¨ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ¨ Defin |
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| February 27, 2025 |
EXHIBIT 10.89 Executable Version EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (“Agreement”) is by and between TTEC Services Corporation, a Nevada corporation (“TSC” or the “Company”) and a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (“TTEC Parent”), and John Abou ("Executive"), each a “Party” and together the “Parties.” The Executive Employment Agre |
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| February 27, 2025 |
EXHIBIT 19.1 INSIDER TRADING POLICY I. PURPOSE U.S. federal securities laws prohibit the purchase and sale of securities at a time when the person possesses Material Nonpublic Information (positive or negative) concerning the issuer of the security (“Inside Information”). This Policy describes the limitations on trading in securities by TTEC directors, officers, employees and other persons who hav |
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| February 27, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2024 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-11 |
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| February 27, 2025 |
Financial Statements and Exhibits, Results of Operations and Financial Condition, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 27, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| February 27, 2025 |
Exhibit 99.1 TTEC Announces Fourth Quarter and Full Year 2024 Financial Results Fourth Quarter 2024 Revenue was $567.4 Million, down 9.4 Percent Net Income was $4.6 Million or 0.8 Percent of Revenue ($9.0 Million or 1.6 Percent of Revenue Non-GAAP) Adjusted EBITDA was $50.9 Million or 9.0 Percent of Revenue Full Year 2024 Revenue was $2.208 Billion, down 10.4 Percent Net Loss of $310.6 Million or |
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| February 27, 2025 |
Exhibit 24.1 POWER OF ATTORNEY Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Kenneth R. Wagers, III and Margaret B. McLean, acting individually, as such person’s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchang |
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| February 27, 2025 |
Exhibit 21.1 List of Subsidiaries Subsidiary Jurisdiction TTEC Services Corporation Nevada, USA TTEC Government Solutions, LLC Colorado, USA TTEC Digital, LLC Texas, USA TTEC Healthcare Solutions, Inc. Delaware, USA TTEC Financial Services Management, LLC Delaware, USA Percepta, LLC Delaware, USA TTEC Canada Solutions, Inc. Canada TTEC Digital Canada, Inc. Canada TTEC Europe B.V. Netherlands TTEC |
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| February 14, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 14, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| January 3, 2025 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): January 2, 2025 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State of other jurisdiction of (Commission file number) (IRS |
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| November 12, 2024 |
TTEC / TTEC Holdings, Inc. / VANGUARD GROUP INC Passive Investment SC 13G/A 1 UnitedStates13GTTECHoldin.txt 240.13d-102 Schedule 13G - Information to be included in statements filed pursuant to 240.13d-1(b), (c), and (d) and amendments thereto filed pursuant to 240.13d-2. Securities and Exchange Commission, Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No. 6)* (Name of Issuer) TTEC Holdings Inc (Title of Class of Securit |
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| November 6, 2024 |
Exhibit 99.1 TTEC Announces Third Quarter 2024 Financial Results Third Quarter 2024 Revenue was $529.4 Million, down 12.2 Percent Operating Income of $12.9 Million or 2.4 Percent of Revenue (Operating Income of $34.1 Million or 6.4 Percent of Revenue Non-GAAP) Net Loss of $19.0 Million or negative 3.6 Percent of Revenue (Net Income of $5.4 Million or 1.0 Percent of Revenue Non-GAAP) Adjusted EBITD |
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| November 6, 2024 |
EXHIBIT 10.02 PURCHASE AND SALE AGREEMENT REFERENCE TERMS Effective Date: November 5, 2024 [Opening paragraph] Seller: TTEC Services Corporation, a Nevada corporation [Opening paragraph] Buyer: Catholic Health Initiatives Colorado, a Colorado nonprofit corporation [Opening paragraph] Property: See description attached as Exhibit A. [§1] Purchase Price: $45,500,000.00 [§2.1] Deposit: $250,000.00, d |
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| November 6, 2024 |
EXHIBIT 10.99 Published Revolver CUSIP Number: 87952JAF0 Published Transaction CUSIP Number: 87952JAE3 AMENDED AND RESTATED CREDIT AGREEMENT (as amended by the First Amendment dated as of February 11, 2016, the Second Amendment dated as of February 27, 2017, the Third Amendment and Incremental Increase Agreement dated as of October 30, 2017, the Fourth Amendment dated as of February 14, 2019, the |
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| November 6, 2024 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 6, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 6, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2024 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 |
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| November 5, 2024 |
Entry into a Material Definitive Agreement, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 5, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 4, 2024 |
TTEC / TTEC Holdings, Inc. / VANGUARD GROUP INC Passive Investment SC 13G/A 1 UnitedStates13GTTECHoldin.txt 240.13d-102 Schedule 13G - Information to be included in statements filed pursuant to 240.13d-1(b), (c), and (d) and amendments thereto filed pursuant to 240.13d-2. Securities and Exchange Commission, Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No. 5)* (Name of Issuer) TTEC Holdings Inc (Title of Class of Securit |
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| September 30, 2024 |
TTEC Receives Unsolicited Proposal from CEO to be Taken Private Exhibit 99.1 TTEC Receives Unsolicited Proposal from CEO to be Taken Private DENVER, September 30, 2024 – TTEC Holdings, Inc. (NASDAQ:TTEC) (“TTEC” or the “Company”), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced that its Board of Directors has received an unsolicited, preliminary, non-binding proposal letter, dated September 27, |
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| September 30, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 27, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| September 30, 2024 |
EX-99.1 2 ef20036457ex99-1.htm EXHIBIT 99.1 Exhibit 99.1 Kenneth D. Tuchman September 27, 2024 Board of Directors TTEC Holdings, Inc. 6312 South Fiddler’s Green Circle Suite 100N Greenwood Village, CO 80111 Dear Members of the Board of Directors: As you know, I founded TTEC Holdings, Inc. (“TTEC” or the “Company”) more than 40 years ago and am proud of the business we have built over the decades. |
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| September 30, 2024 |
TTEC / TTEC Holdings, Inc. / TUCHMAN KENNETH D - SC 13D/A Activist Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Amendment No. 3 to SCHEDULE 13D Under the Securities Exchange Act of 1934 TTEC Holdings, Inc. (Name of Issuer) Common Stock, par value $0.01 per share (Title of Class of Securities) 89854H 102 (CUSIP Number) Kenneth D. Tuchman 5251 DTC Parkway, Suite 995 Greenwood Village, CO 80111 (303) 397-8100 With copies to: Andrew J. Nussbaum Eric M. F |
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| September 12, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 11, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| August 9, 2024 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 8, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 9, 2024 |
Exhibit 99.1 TTEC Announces Second Quarter 2024 Financial Results Second Quarter 2024 Revenue was $534.1 Million, down 11.0 Percent Operating Loss of $224.4 Million or negative 42.0 Percent of Revenue, due to $233.5 Million Non-cash Goodwill Impairments and Related Tax Adjustments (Operating Income of $29.5 Million or 5.5 Percent of Revenue Non-GAAP) Net Loss of $296.8 Million or negative 55.6 Per |
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| August 8, 2024 |
EXHIBIT 10.88 Amendment to EXECUTIVE EMPLOYMENT AGREEMENT This Amendment (“Amendment #1” to the Executive Employment Agreement (the “Agreement”) of January 1, 2019, by and between TTEC Services Corporation, a Nevada (formerly Colorado) corporation (the “Company”) a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (“TTEC Parent”), and Margaret B. McLean ("Executive" or “McLean |
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| August 8, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2024 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTEC |
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| August 8, 2024 |
Exhibit 10.99 ANNEX A TO NINTH AMENDMENT Published Revolver CUSIP Number: 87952JAF0 Published Transaction CUSIP Number: 87952JAE3 AMENDED AND RESTATED CREDIT AGREEMENT (as amended by the First Amendment dated as of February 11, 2016, the Second Amendment dated as of February 27, 2017, the Third Amendment and Incremental Increase Agreement dated as of October 30, 2017, the Fourth Amendment dated as |
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| July 8, 2024 |
TTEC / TTEC Holdings, Inc. / BlackRock Inc. Passive Investment SC 13G/A 1 us89854h1023070824.txt us89854h1023070824.txt SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 13G Under the Securities Exchange Act of 1934 (Amendment No: 5) TTEC Holdings, Inc. - (Name of Issuer) Common Stock - (Title of Class of Securities) 89854H102 - (CUSIP Number) June 30, 2024 - (Date of Event Which Requires Filing of this Statement) Check the appropriate box to |
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| June 7, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): June 5, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission File (IRS Employer of in |
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| June 5, 2024 |
TTEC Holdings, Inc. Amended and Restated 2020 Equity Incentive Plan as amended on May 22, 2024 Exhibit 10.07 TTEC HOLDINGS, INC. 2020 EQUITY INCENTIVE PLAN Conformed copy incorporating the Amendment adopted by the Board on February 21, 2024 Approved by the Company’s stockholders on May 22, 2024 PREVIOUSLY Adopted by the Board on February 27, 2020 and Approved by the Company’s stockholders on May 13, 2020 1. ESTABLISHMENT AND PURPOSE OF PLAN TTEC Holdings, Inc., a Delaware corpora |
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| June 5, 2024 |
As filed with the Securities and Exchange Commission on June 5, 2024 As filed with the Securities and Exchange Commission on June 5, 2024 Registration No. |
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| June 5, 2024 |
Exhibit 107 Calculation of Filing Fee Tables S-8 (Form Type) TTEC HOLDINGS, INC. (Exact Name of Registrant as Specified in its Charter) Table 1: Newly Registered Securities Security Type Security Class Title Fee Calculation Rule Amount Registered(1) Proposed Maximum Offering Price Per Share(2) Maximum Aggregate Offering Price(2) Fee Rate Amount of Registration Fee Equity Common Stock, $0.01 par va |
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| June 5, 2024 |
Consent of Davis Graham & Stubbs LLP (included in Exhibit 5.01) Exhibit 5.01 June 3, 2024 TTEC Holdings, Inc. 9197 S. Peoria Street Englewood, Colorado 80112-5833 Re: Registration Statement on Form S-8 Ladies and Gentlemen: We have acted as counsel to TTEC Holdings, Inc., a Delaware corporation (the “Company”). This letter is being delivered in connection with the Registration Statement on Form S-8 filed by the Company on June 3, 2024 (the “Registration Statem |
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| May 30, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 23, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission File (IRS Employer of in |
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| May 30, 2024 |
Amended and Restated Bylaws of TTEC Holdings, Inc. reflecting all amendments through May 23, 2024 Exhibit 3.04 AMENDED AND RESTATED BYLAWS OF TTEC HOLDINGS, INC. (As amended and restated effective May 23, 2024) ARTICLE I Stockholders 1.1 Annual Meeting. An annual meeting of stockholders for the election of directors and for such other business as may be stated in the notice of the meeting, shall be held each year at such time and date as the Board of Directors, by resolution, shall d |
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| May 28, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 22, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 9, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 8, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| May 9, 2024 |
Exhibit 99.1 TTEC Announces First Quarter 2024 Financial Results First Quarter 2024 Revenue was $576.6 Million, down 8.9 Percent Operating Income was $22.7 Million or 3.9 Percent of Revenue ($37.9 Million or 6.6 Percent of Revenue Non-GAAP) Net Income was $0.5 Million or 0.1 Percent of Revenue ($12.6 Million or 2.2 Percent of Revenue Non-GAAP) Adjusted EBITDA was $54.9 Million or 9.5 Percent of Re |
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| May 8, 2024 |
Exhibit 10.29 TTEC HOLDINGS, INC. Restricted Stock Unit Award Agreement This Restricted Stock Unit Award Agreement (this "Agreement") is made and entered into as of (the "Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company") and (the "Grantee"). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2020 Equity Incentive Plan (the "Plan") pursuant to w |
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| May 8, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2024 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTE |
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| May 8, 2024 |
Exhibit 10.30 TTEC HOLDINGS, INC. Restricted Stock Unit Award Agreement This Restricted Stock Unit Award Agreement (this "Agreement") is made and entered into as of (the "Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company") and (the "Grantee"). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2020 Equity Incentive Plan (the "Plan") pursuant to w |
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| April 10, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) ☑ Filed by the Registrant ☐ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ☐ Preliminary Proxy Statement ☐ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ☑ Defin |
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| April 10, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) þ Filed by the Registrant ¨ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ¨ Preliminary Proxy Statement ¨ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ¨ Defin |
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| March 1, 2024 |
Exhibit 99.1 TTEC Announces Fourth Quarter and Full Year 2023 Financial Results Full Year 2023 Revenue was $2.463 Billion, up 0.8 Percent Operating Income was $118.0 Million or 4.8 Percent of Revenue ($200.4 Million or 8.1 Percent of Revenue Non-GAAP) Net Income was $18.3 Million or 0.7 Percent of Revenue ($103.2 Million or 4.2 Percent of Revenue Non-GAAP) Adjusted EBITDA was $271.5 Million or 11. |
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| March 1, 2024 |
Results of Operations and Financial Condition, Other Events, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 27, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| February 29, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2023 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-11 |
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| February 29, 2024 |
Exhibit 24.1 POWER OF ATTORNEY Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Francois Bourret and Margaret B. McLean, acting individually, as such person’s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchange Comm |
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| February 29, 2024 |
Exhibit 21.1 List of Subsidiaries Subsidiary Jurisdiction TTEC Services Corporation Colorado, USA TTEC Government Solutions, LLC Colorado, USA TTEC Digital, LLC Colorado, USA TTEC Healthcare Solutions, Inc. Delaware, USA TTEC Financial Services Management, LLC Delaware, USA Percepta, LLC Delaware, USA TTEC Canada Solutions, Inc. Canada TTEC Digital Canada, Inc. Canada TTEC Europe B.V. Netherlands |
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| February 29, 2024 |
Independent Director Compensation Arrangements (effective for the May 2023 – May 2024 Board Cycle) Exhibit 10.34 Independent Director Compensation Arrangements The following compensation arrangements for TTEC Holdings, Inc.’s (the “Company”) Independent Directors was adopted by the TTEC Compensation Committee and its Board of Directors on February 23, 2023 to be effective as of the start of the 2023/2024 board cycle in May 2023 (the “Effective Date”) until otherwise modified by the Compensation |
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| February 29, 2024 |
TTEC Incentives Recoupment Policy Exhibit 97.1 TTEC INCENTIVES RECOUPMENT POLICY I. PURPOSE The Compensation Committee (the “Committee”) of TTEC Holdings, Inc. (together with its subsidiaries and controlled affiliates, “TTEC” or the “Company”) is adopting this Incentives Recoupment Policy (this “Policy”) to provide for the recovery of certain incentive compensation in the event of an Accounting Restatement or certain Detrimental C |
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| February 29, 2024 |
Exhibit 10.98 EIGHTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT This EIGHTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT (this “Amendment”) dated as of February 26, 2024, and effective in accordance with Section 3 below, by and among TTEC HOLDINGS, INC. (formerly known as TeleTech Holdings, Inc.), a Delaware corporation (the “US Borrower” or the “Administrative Borrower”, as applicab |
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| February 15, 2024 |
Exhibit 10.87 EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (“Agreement”) is by and between TTEC Services Corporation, a Nevada company (“TTEC” or the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc., (NASDAQ:TTEC) a Delaware corporation (“TTEC Parent”), and Kenneth “Kenny” R. Wagers III ("Executive" or “Wagers”), each a “Party” and together the “Parties.” The |
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| February 15, 2024 |
Exhibit 99.1 TTEC Announces New Chief Financial Officer, Kenny Wagers Tenured global finance and operational leader to join senior executive leadership team DENVER, February 15, 2024 - TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced Kenneth “Kenny” R. W |
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| February 15, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 12, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| February 13, 2024 |
TTEC / TTEC Holdings, Inc. / VANGUARD GROUP INC - SCHEDULE 13G/A Passive Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 4)* Name of issuer: TTEC Holdings Inc Title of Class of Securities: Common Stock CUSIP Number: 89854H102 Date of Event Which Requires Filing of this Statement: December 29, 2023 Check the appropriate box to designate the rule pursuant to which this Schedule is filed: ☒ R |
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| January 26, 2024 |
TTEC / TTEC Holdings, Inc. / BlackRock Inc. Passive Investment SC 13G/A 1 us89854h1023012624.txt us89854h1023012624.txt SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 13G Under the Securities Exchange Act of 1934 (Amendment No: 4) TTEC Holdings, Inc. - (Name of Issuer) Common Stock - (Title of Class of Securities) 89854H102 - (CUSIP Number) December 31, 2023 - (Date of Event Which Requires Filing of this Statement) Check the appropriate bo |
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| January 5, 2024 |
Employment Agreement for Francois Bourret, Chief Accounting Officer and Interim CFO Exhibit 10.82 Execution Copy EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (“Agreement”) is by and between TTEC Services Corporation (the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (“TTEC Parent”), and Francois Bourret ("Executive" or “Bourret”), each a “Party” and together the “Parties.” This Agreement is executed to be effective as o |
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| January 5, 2024 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): January 4, 2024 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| November 9, 2023 |
Exhibit 99.1 TTEC Announces Third Quarter 2023 Financial Results Third Quarter 2023 Revenue was $603.0 Million, up 1.8 Percent Year-over-Year Operating Income was $25.4 Million or 4.2 Percent of Revenue (Non-GAAP Operating Income was $47.3 Million or 7.8 Percent of Revenue) Net Income was $1.8 Million or 0.3 Percent of Revenue (Non-GAAP Net Income was $22.9 Million or 3.8 Percent of Revenue) Adjus |
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| November 9, 2023 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 8, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 8, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 |
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| November 8, 2023 |
EXHIBIT 10.83 Amendment #1 to EXECUTIVE EMPLOYMENT AGREEMENT This Amendment (“Seybold Amendment 1”) to the Executive Employment Agreement (“Agreement”) by and between TTEC Digital LLC (“TTEC” or the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc. (“TTEC Parent”) and David J. Seybold ("Executive") is executed to be effective as of September 28, 2023 (“Effective Date”). WHEREAS, in Dece |
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| November 8, 2023 |
Form of Indemnification Agreement with Directors and Officers EXHIBIT 10.33 INDEMNIFICATION AGREEMENT This Indemnification Agreement (this “Agreement”), dated the day of , 2023, is by and between TTEC Holdings, Inc., a Delaware corporation (the “Corporation”), and XX, an individual (“Indemnitee”). RECITALS A.Competent and experienced persons may be reluctant to serve, or to continue to serve, as directors and/or officers of legal entities or in other capacit |
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| October 3, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 27, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| October 2, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 28, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| October 2, 2023 |
TTEC’s Board of Directors Declared a Semi-Annual Cash Dividend Exhibit 99.1 TTEC’s Board of Directors Declared a Semi-Annual Cash Dividend DENVER, October 2, 2023 – TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced that on September 28, 2023, its Board of Directors declared a cash dividend of $0.52 per common share to be |
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| August 30, 2023 |
United States securities and exchange commission logo August 30, 2023 Kenneth D. Tuchman Chairman and Chief Executive Officer TTEC Holdings, Inc. 6312 South Fiddlers Green Circle Suite 100N Greenwood Village, CO 80111 Re: TTEC Holdings, Inc. Definitive Proxy Statement on Schedule 14A Filed April 11, 2023 File No. 001-11919 Dear Kenneth D. Tuchman: We have completed our review of your filing. We re |
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| August 25, 2023 |
TTEC Holdings, Inc. 6312 S. Fiddler’s Green Circle Suite 100N Greenwood Village, CO 80111 August 25, 2023 VIA EDGAR Securities and Exchange Commission Division of Corporation Finance 100 F Street, N.E. Washington, D.C. 20549 Attn: Eric Envall Charlie Guidry Re: TTEC Holdings, Inc. Definitive Proxy Statement on Schedule 14A Filed April 11, 2023 File No. 001-11919 Ladies and Gentlemen: This letter s |
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| August 22, 2023 |
United States securities and exchange commission logo August 22, 2023 Kenneth D. Tuchman Chairman and Chief Executive Officer TTEC Holdings, Inc. 6312 South Fiddlers Green Circle Suite 100N Greenwood Village, CO 80111 Re: TTEC Holdings, Inc. Definitive Proxy Statement on Schedule 14A Filed April 11, 2023 File No. 001-11919 Dear Kenneth D. Tuchman: We have limited our review of your most recent def |
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| August 4, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 3, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 4, 2023 |
Exhibit 99.1 TTEC Announces Second Quarter 2023 Financial Results Second Quarter 2023 Revenue was $600.4 Million Operating Income was $31.3 Million or 5.2 Percent of Revenue ($50.6 Million or 8.4 Percent of Revenue Non-GAAP) Net Income was $3.8 Million or 0.6 Percent of Revenue ($25.9 Million or 4.3 Percent of Revenue Non-GAAP) Adjusted EBITDA was $67.2 Million or 11.2 Percent of Revenue Fully Dil |
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| August 4, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTEC |
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| August 4, 2023 |
EXHIBIT 10.82 HEADS OF EMPLOYMENT AGREEMENT Francois Bourret* ● Employer: TTEC Services Corporation (“TTEC”) ● Role: Interim Chief Financial Officer ● Compensation: o Base Salary: $315,000 per annum, payable bi-monthly. o Promotion Equity Grant: Fair market equity grant in Restricted Stock Units (known as “RSUs”) equal in value of $400,000, as of close of market on the date of the grant; vesting o |
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| May 31, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 24, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 5, 2023 |
EXHIBIT 10.97 SEVENTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT This SEVENTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT (this “Amendment”) dated as of April 3, 2023, is made with reference to that certain Amended and Restated Credit Agreement dated as of June 3, 2013 (as amended prior to the date hereof, the “Existing Credit Agreement”; as amended by this Amendment, and as may be |
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| May 5, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTE |
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| May 4, 2023 |
Exhibit 99.1 TTEC Announces First Quarter 2023 Financial Results First Quarter 2023 Revenue was $633.3 Million, up 7.6 Percent and 8.6 Percent on a Constant Currency Basis Operating Income was $44.4 Million or 7.0 Percent of Revenue ($60.7 Million or 9.6 Percent of Revenue Non-GAAP) Net Income was $20.9 Million or 3.3 Percent of Revenue ($36.9 Million or 5.8 Percent of Revenue Non-GAAP) Adjusted E |
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| May 4, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 3, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| April 27, 2023 |
ANNUAL REPORT | 2022 40 Years of Innovating the Customer ExperienceOperating Income Revenue Net Income per Diluted Share 2020 2021 2022 Revenue $ 1,949 . |
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| April 11, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) ☑ Filed by the Registrant ☐ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ☐ Preliminary Proxy Statement ☐ Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ☑ Defin |
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| April 11, 2023 |
DEFA14A 1 tm231563d3defa14a.htm DEFA14A UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) þ Filed by the Registrant ¨ Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ¨ Preliminary Proxy Statement ¨ Confidential, For Use of the Commission Only (a |
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| March 20, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): March 14, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file number) (IRS Empl |
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| February 28, 2023 |
Exhibit 24.1 POWER OF ATTORNEY Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Dustin Semach and Margaret B. McLean, acting individually, as such person’s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchange Commiss |
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| February 28, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2022 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-11 |
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| February 28, 2023 |
Exhibit 21.1 List of Subsidiaries Subsidiary Jurisdiction TTEC Services Corporation Colorado, USA TTEC Government Solutions, LLC Colorado, USA TTEC Digital, LLC Colorado, USA TTEC Healthcare Solutions, Inc. Delaware, USA TTEC Financial Services Management, LLC Delaware, USA Percepta, LLC Delaware, USA First Call Resolution, LLC Colorado, USA TTEC Canada Solutions, Inc. Canada TTEC Europe B.V. Neth |
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| February 28, 2023 |
Exhibit 99.1 TTEC Announces Fourth Quarter and Full Year 2022 Financial Results Full Year 2022 Revenue was $2.444 Billion, up 7.5 Percent and 9.4 Percent on a Constant Currency Basis Operating Income was $168.5 Million or 6.9 Percent of Revenue ($248.5 Million or 10.2 Percent of Revenue Non-GAAP) Net Income was $117.3 Million or 4.8 Percent of Revenue ($174.4 Million or 7.1 Percent of Revenue Non- |
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| February 28, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 23, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| February 28, 2023 |
TTEC’s Board of Directors Declared a Semi-Annual Cash Dividend Exhibit 99.2 TTEC’s Board of Directors Declared a Semi-Annual Cash Dividend DENVER, February 27, 2023 – TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced that on February 23, 2023, its Board of Directors declared a cash dividend of $0.52 per common share to be paid on April 20, 2 |
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| February 9, 2023 |
TTEC / TeleTech Holdings, Inc. / VANGUARD GROUP INC - SCHEDULE 13G/A Passive Investment SC 13G/A 1 tv02090-ttecholdingsinc.htm SCHEDULE 13G/A SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 3)* Name of issuer: TTEC Holdings Inc. Title of Class of Securities: Common Stock CUSIP Number: 89854H102 Date of Event Which Requires Filing of this Statement: December 30, 2022 Check the appropriate box to designate |
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| February 1, 2023 |
TTEC / TeleTech Holdings, Inc. / BlackRock Inc. Passive Investment us89854h1023013123.txt SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 13G Under the Securities Exchange Act of 1934 (Amendment No: 3) TTEC Holdings, Inc. - (Name of Issuer) Common Stock - (Title of Class of Securities) 89854H102 - (CUSIP Number) December 31, 2022 - (Date of Event Which Requires Filing of this Statement) Check the appropriate box to designate the rule pursuant t |
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| January 6, 2023 |
Exhibit 10.87 Amendment #1 to EXECUTIVE EMPLOYMENT AGREEMENT This Amendment (?Semach Amendment 1?) to the Executive Employment Agreement (?Agreement?) by and between TTEC Services Corporation (?TTEC? or the ?Company?), a wholly owned subsidiary of TTEC Holdings, Inc. (?TTEC Parent?) and Dustin J. Semach ("Executive") is executed to be effective as of January 1, 2023 (?Effective Date?). WHEREAS, in |
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| January 6, 2023 |
EX-10.85 2 tm232461d1ex10-85.htm EXHIBIT 10.85 Exhibit 10.85 Amendment #1 to EXECUTIVE EMPLOYMENT AGREEMENT This Amendment (“Swanback Amendment 1”) to the Executive Employment Agreement (“Agreement”) by and between TTEC Services Corporation (“TTEC” or the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc. (“TTEC Parent”) and Michelle “Shelly” Swanback ("Executive" or “Swanback”) is execu |
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| January 6, 2023 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): January 1, 2023 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file number) (IRS Emp |
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| November 10, 2022 |
Exhibit 99.1 TTEC Announces Third Quarter 2022 Financial Results Third Quarter 2022 Revenue was $592.5 Million Operating Income was $35.6 Million or 6.0 Percent of Revenue ($50.2 Million or 8.5 Percent of Revenue Non-GAAP) Net Income was $25.0 Million or 4.2 Percent of Revenue ($35.0 Million or 5.9 Percent of Revenue Non-GAAP) Adjusted EBITDA was $72.2 Million or 12.2 Percent of Revenue Fully Dilu |
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| November 10, 2022 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 9, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 9, 2022 |
Exhibit 99.1 TTEC Expands Senior Leadership Team as a Springboard for Growth Dave Seybold named CEO, TTEC Digital Shelly Swanback, TTEC Engage CEO, promoted to additional role as President, TTEC Holdings, Inc. Tuchman to remain TTEC Chairman and CEO DENVER, Colo., November 9, 2022 - TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global CX (customer experience) technology and services innova |
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| November 9, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| November 9, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 9, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 9, 2022 |
Employment Agreement between David Seybold and TTEC Digital, LLC effective November 28, 2022 Exhibit 10.81 ? EXECUTIVE EMPLOYMENT AGREEMENT ? This Executive Employment Agreement (?Agreement?) is by and between TTEC Digital, LLC, a Colorado company (?TTEC? or the ?Company?), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (?TTEC Parent?), and David Seybold ("Executive" or ?Seybold?), each a ?Party? and together the ?Parties.? The Executive Employment Agreement is e |
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| November 9, 2022 |
Exhibit 10.60 November 1, 2022 PERSONAL & CONFIDENTIAL Regina M. Paolillo 1441 Little Raven Street Apt.# 33001 Denver, Colorado 80202 Dear Regina: As we agreed, your retirement from TTEC Services Corporation (?the Company?) will commence on (your employment will terminate effective) the close of business December 31, 2022 or an earlier date as you and the Company may mutually agree (?Separation Da |
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| October 27, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): October 24, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| September 27, 2022 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend Exhibit 99.1 TTEC?s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, September 27, 2022 ? TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced that on September 26, 2022, its Board of Directors declared a cash dividend of $0.52 per common share to be |
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| September 27, 2022 |
Financial Statements and Exhibits, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 26, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| August 10, 2022 |
Exhibit 99.1 TTEC Announces Second Quarter 2022 Financial Results Second Quarter 2022 Revenue was $604.3 Million Operating Income was $35.9 Million or 5.9 Percent of Revenue Non-GAAP $61.2 Million or 10.1 Percent of Revenue Net Income was $25.2 Million ($46.4 Million Non-GAAP) Adjusted EBITDA was $84.1 Million or 13.9 Percent of Revenue Fully Diluted EPS was $0.53 ($0.98 Non-GAAP) Signs Bookings o |
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| August 10, 2022 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 9, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 9, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2022 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTEC |
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| May 31, 2022 |
Submission of Matters to a Vote of Security Holders UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 25, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 5, 2022 |
Employment agreement between Michelle Swanback and TTEC Services Corporation effective May 2, 2022 EXHIBIT 10.84 EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (?Agreement?) is by and between TTEC Services Corporation, a Colorado company (?TTEC? or the ?Company?), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (?TTEC Parent?), and Michelle ?Shelly? Swanback ("Executive" or ?Swanback?), each a ?Party? and together the ?Parties.? The Executive Employm |
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| May 5, 2022 |
Exhibit 99.1 TTEC Announces First Quarter 2022 Financial Results First Quarter 2022 Revenue was $588.7 Million Operating Income was $48.3 Million or 8.2 Percent of Revenue Non-GAAP $67.2 Million or 11.4 Percent of Revenue Net Income was $33.4 Million ($51.0 Million Non-GAAP) Adjusted EBITDA was $85.5 Million or 14.5 Percent of Revenue Fully Diluted EPS was $0.71 ($1.08 Non-GAAP) Signs Bookings of |
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| May 5, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| May 5, 2022 |
? ? EXHIBIT 10.35 TTEC HOLDINGS, INC. Value Creation Program Performance Restricted Stock Unit Agreement ? This Value Creation Program Performance Restricted Stock Unit Agreement (this "Agreement") is made to be effective as of March 15, 2022 (the " Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company" or ?TTEC?) and (the "Grantee"). ? This Agreement is governed by |
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| May 5, 2022 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 4, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| May 4, 2022 |
Exhibit 99.1 TTEC NAMES SHELLY SWANBACK AS CEO, TTEC ENGAGE Digital CX Transformation leader to ignite next stage of growth DENVER, Colo., May 4, 2022 /PRNewswire/ - TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global CX (customer experience) technology and services innovators for digital CX transformation, today announced that Shelly Swanback has been named Chief Executive Officer of TTE |
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| May 4, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 2, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of (Commission (I.R.S. Employer incor |
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| April 11, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) ? Filed by the Registrant ? Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ? Preliminary Proxy Statement ? Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ? Defin |
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| April 11, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) x Filed by the Registrant ? Filed by a Party other than the Registrant CHECK THE APPROPRIATE BOX: ? Preliminary Proxy Statement ? Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ? Defin |
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| April 4, 2022 |
Exhibit 99.1 TTEC Completes Acquisition of Public Sector and Smart City Assets Company accelerates growth strategy with tech-enabled citizen engagement solutions, ~$19 billion total addressable market ENGLEWOOD, Colo., April 4, 2022 - TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experiences (CX) technology and services innovators for end-to-end digital CX solutions, today |
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| April 4, 2022 |
Exhibit 2.1 AMENDMENT TO ASSET PURCHASE AGREEMENT This Amendment to Asset Purchase Agreement (this ?Amendment?) is made and entered into effective as of April [1], 2022, by and among ALJ Regional Holdings, Inc., a Delaware corporation, Faneuil, Inc., a Delaware corporation and a wholly-owned direct Subsidiary of Parent, TTEC Government Solutions, LLC, a Colorado limited liability company and TTEC |
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| April 4, 2022 |
Regulation FD Disclosure, Financial Statements and Exhibits, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): April 1, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of i |
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| March 3, 2022 |
Exhibit 21.1 ? List of Subsidiaries ? ? ? ? Subsidiary Jurisdiction Avtex Solutions, LLC ? Minnesota, USA TTEC Services Corporation ? Colorado, USA TTEC Government Solutions, LLC ? Colorado, USA TTEC Digital, LLC ? Colorado, USA TTEC Healthcare Solutions, Inc. ? Delaware, USA TTEC@Home, LLC ? Colorado, USA TTEC Financial Services Management, LLC ? Delaware, USA Percepta, LLC ? Delaware, USA First |
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| March 3, 2022 |
Exhibit 24.1 ? POWER OF ATTORNEY ? Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Dustin Semach and Margaret B. McLean, acting individually, as such person?s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchange Com |
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| March 3, 2022 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K Table of Contents ? ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| March 2, 2022 |
Exhibit 99.1 TTEC Announces Fourth Quarter and Record Full Year 2021 Financial Results Full Year 2021 Revenue was $2.273 Billion, up 16.6 Percent Operating Income was $217.2 Million or 9.6 Percent of Revenue Non-GAAP $286.2 Million or 12.6 Percent of Revenue Net Income was $141.0 Million ($218.9 Million Non-GAAP) Adjusted EBITDA was $354.4 Million or 15.6 Percent of Revenue Fully Diluted EPS was $ |
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| March 2, 2022 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend Exhibit 99.2 TTEC?s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, February 28, 2022 ? TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced that on February 24, 2022, its Board of Directors declared a cash dividend of $0.50 per common share to be pa |
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| March 2, 2022 |
Financial Statements and Exhibits, Results of Operations and Financial Condition, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 24, 2022 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| March 1, 2022 |
OMB APPROVAL UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 12b-25 NOTIFICATION OF LATE FILING OMB Number: 3235-0058 Expires: February 28, 2022 Estimated average burden hours per response . . . . . . 2.50 SEC FILE NUMBER 001-11919 CUSIP NUMBER 89854H 102 (Check one): x Form 10-K o Form 20-F o Form 11-K o Form 10-Q o Form 10-D o Form N-CEN o Form N-CSR For Period Ended |
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| February 10, 2022 |
TTEC / TeleTech Holdings, Inc. / VANGUARD GROUP INC - SCHEDULE 13G/A Passive Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 2)* Name of issuer: TTEC Holdings Inc. Title of Class of Securities: Common Stock CUSIP Number: 89854H102 Date of Event Which Requires Filing of this Statement: December 31, 2021 Check the appropriate box to designate the rule pursuant to which this Schedule is filed: ?? |
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| February 1, 2022 |
TTEC / TeleTech Holdings, Inc. / BlackRock Inc. Passive Investment us89854h1023020122.txt SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 13G Under the Securities Exchange Act of 1934 (Amendment No: 2) TTEC Holdings, Inc. - (Name of Issuer) Common Stock - (Title of Class of Securities) 89854H102 - (CUSIP Number) December 31, 2021 - (Date of Event Which Requires Filing of this Statement) Check the appropriate box to designate the rule pursuant t |
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| December 27, 2021 |
Exhibit 99.1 TTEC ANNOUNCES AGREEMENT TO ACQUIRE PUBLIC SECTOR CITIZEN EXPERIENCE PLATFORM Accelerates growth strategy with tech-enabled citizen engagement solutions, ~$19 billion total addressable market ENGLEWOOD, CO - TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announces the signin |
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| December 27, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): December 21, 2021 TTEC HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of (Commission (I.R.S. Employer |
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| December 27, 2021 |
Exhibit 2.1 EXECUTION VERSION CERTAIN IDENTIFIED INFORMATION HAS BEEN EXCLUDED FROM THIS AGREEMENT BECAUSE IT IS NOT MATERIAL AND WOULD LIKELY CAUSE COMPETITIVE HARM TO THE REGISTRANT IF PUBLICLY DISCLOSED. [* * *] INDICATES THAT INFORMATION HAS BEEN REDACTED. ASSET PURCHASE AGREEMENT BY AND AMONG ALJ REGIONAL HOLDINGS, INC. FANEUIL, INC. TTEC GOVERNMENT SOLUTIONS, LLC AND TTEC HOLDINGS, INC. DATE |
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| November 29, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 23, 2021 TTEC HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of (Commission (I.R.S. Employer |
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| November 29, 2021 |
TTEC Increases its Credit Facility to $1.5 Billion Exhibit 99.1 TTEC Increases its Credit Facility to $1.5 Billion DENVER, November 29, 2021 ? TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today that on November 23, 2021 it amended and extended its credit facility, increasing the total commitment amount by $300 million to $1. |
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| November 29, 2021 |
Exhibit 10.96 SIXTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT, SECOND AMENDMENT TO AMENDED AND RESTATED SECURITY AGREEMENT AND FIRST AMENDMENT TO AMENDED AND RESTATED PLEDGE AGREEMENT This SIXTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT, Second Amendment to Amended and Restated Security Agreement and First Amendment to Amended and Restated Pledge Agreement (this ?Amendment?) is d |
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| November 12, 2021 |
Exhibit 99.1 TTEC Announces Regina Paolillo as Global Chief Operating Officer and Dustin Semach as Chief Financial Officer ENGLEWOOD, CO, Nov.9, 2021 ? TTEC Holdings, Inc (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announced Regina Paolillo as its Global Chief Operating Officer, a newly created rol |
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| November 12, 2021 |
Exhibit 10.83 EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (?Agreement?) is by and between TTEC Services Corporation (the ?Company?), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (?TTEC Parent?), and Dustin J. Semach ("Executive" or ?Semach?), each a ?Party? and together the ?Parties.? This Agreement is executed to be effective as of November 9, 20 |
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| November 12, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 9, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 10, 2021 |
Financial Statements and Exhibits, Results of Operations and Financial Condition UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 9, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 10, 2021 |
Exhibit 99.1 TTEC Announces Record Third Quarter 2021 Financial Results Third Quarter 2021 Revenue Increased 15.0 Percent to $566.7 Million Operating Income was 26.0 Million or 4.6 Percent of Revenue (Non-GAAP $59.4 Million or 10.5 Percent of Revenue) Net Income was $14.4 Million ($47.7 Million Non-GAAP) Adjusted EBITDA was $78.7 Million or 13.9 Percent of Revenue Fully Diluted EPS was $0.30 ($1.0 |
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| November 9, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| September 27, 2021 |
Financial Statements and Exhibits, Other Events UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 22, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| September 27, 2021 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend Exhibit 99.1 TTEC?s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, September 27, 2021 ? TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced that on September 22, 2021 its Board of Directors declared a cash dividend of $0.47 per common share to be p |
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| September 10, 2021 |
United States securities and exchange commission logo September 10, 2021 Kenneth Tuchman Chief Executive Officer TTEC Holdings, Inc. |
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| August 31, 2021 |
August 31, 2021 Via EDGAR United States Securities and Exchange Commission Division of Corporation Finance 100 F Street, N. |
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| August 18, 2021 |
United States securities and exchange commission logo August 18, 2021 Kenneth Tuchman Chief Executive Officer TTEC Holdings, Inc. |
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| August 4, 2021 |
Results of Operations and Financial Condition, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 3, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 4, 2021 |
Exhibit 99.1 TTEC Announces Record Second Quarter 2021 Financial Results Second Quarter 2021 Revenue Increased 22 Percent to $554.8 Million Operating Income was $65.8 Million or 11.9 Percent of Revenue (Non-GAAP $78.6 Million or 14.2 Percent of Revenue) Net Income was $47.4 Million ($60.2 Million Non-GAAP) Adjusted EBITDA was $95.7 Million or 17.3 Percent of Revenue Fully Diluted EPS was $1.00 ($1 |
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| August 3, 2021 |
Exhibit 10.27 ? TTEC HOLDINGS, INC. PERFORMANCE RESTRICTED STOCK UNIT AGREEMENT This Performance Restricted Stock Unit Agreement (this "Agreement") is made to be effective as of (the " Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company" or ?TTEC?) and (the "Executive"). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2020 Equity Incentive Plan |
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| August 3, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q Table of Contents ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| August 3, 2021 |
Form of TTEC Holdings, Inc. Restricted Stock Unit Award Agreement effective July 1, 2021 Exhibit 10.28 TTEC HOLDINGS, INC. Restricted Stock Unit Award Agreement This Restricted Stock Unit Award Agreement (this "Agreement") is made and entered into as of (the "Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company") and (the "Grantee"). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2020 Equity Incentive Plan (the "Plan") pursuant to w |
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| June 9, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): June 8, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| June 2, 2021 |
Submission of Matters to a Vote of Security Holders UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 26, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 5, 2021 |
Exhibit 99.1 TTEC Announces Record First Quarter 2021 Financial Results First Quarter 2021 Revenue Increased 25 Percent to $539.2 Million Operating Income was $73.4 Million or 13.6 Percent of Revenue (Non-GAAP $79.9 Million or 14.8 Percent of Revenue) Net Income was $50.4 Million ($59.7 Million Non-GAAP) Adjusted EBITDA was $95.9 Million or 17.8 Percent of Revenue Fully Diluted EPS was $1.06 ($1.2 |
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| May 5, 2021 |
Results of Operations and Financial Condition, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 4, 2021 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| May 4, 2021 |
EXHIBIT 10.95 FIFTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT ? This FIFTH AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT (this ?Amendment?) is dated as of March 25, 2021, and effective in accordance with Section 3 below, by and among TTEC HOLDINGS, INC. (formerly known as TeleTech Holdings, Inc.), a Delaware corporation (the ?US Borrower? or the ?Administrative Borrower?, as applicab |
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| May 4, 2021 |
Table of Contents ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| April 13, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) Filed by the Registrant ? Filed by a Party other than the Registrant ? Check the appropriate box: ? Preliminary Proxy Statement ? Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ? Defin |
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| April 13, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) Filed by the Registrant x Filed by a Party other than the Registrant ? Check the appropriate box: ? Preliminary Proxy Statement ? Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) ? Defin |
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| April 9, 2021 |
10.89 Employment Agreement between TTEC Digital LLC and George S. Demou. Exhibit 10.89 EXECUTIVE EMPLOYMENT AGREEMENT This Executive Employment Agreement (?Agreement?) is by and between TTEC Digital, LLC (?TTEC Digital? or the ?Company?), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (?TTEC Parent?), and George S. Demou ("Executive" or ?Demou?), each a ?Party? and together the ?Parties.? In connection with the acquisition by TTEC Digital of A |
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| April 9, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): April 8, 2021 TTEC HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of (Commission (I.R.S. Employer inc |
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| March 29, 2021 |
TTEC Increases its Credit Facility to $1.2 Billion EX-99.1 2 tm2111118d1ex99-1.htm EXHIBIT 99.1 Exhibit 99.1 TTEC Increases its Credit Facility to $1.2 Billion DENVER, March 29, 2021 – TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today that it has amended its credit facility by exercising its accordion feature to increase th |
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| March 29, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): March 25, 2021 TTEC HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of (Commission (I.R.S. Employer in |
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| March 3, 2021 |
Exhibit 99.1 PRESS RELEASE TTEC Has Agreed to Acquire Avtex, a CX Technology Leader, Expanding Its Position as the Global Go-To-Partner for Next-Generation End-to-End Digital Customer Experience Solutions Acquisition, once completed, will add significant scale and scope with industry-leading CX technology solutions to enable digital transformation for large enterprise and mid-market clients DENVER |
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| March 3, 2021 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend Exhibit 99.3 TTEC?s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, March 1, 2021 ? TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today that on February 25, 2021 its Board of Directors declared a cash dividend of $0.43 per common share to be p |
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| March 3, 2021 |
Exhibit 99.2 TTEC Announces Record Fourth Quarter and Full Year 2020 Financial Results Full Year 2020 Revenue was $1.949 Billion Operating Income was $204.7 Million or 10.5 Percent of Revenue (Non-GAAP $242.4 Million or 12.4 Percent of Revenue) Net Income was $118.6 Million ($179.7 Million Non-GAAP) Adjusted EBITDA was $304.0 Million or 15.6 Percent of Revenue Fully Diluted EPS was $2.52 ($3.82 No |
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| March 3, 2021 |
Exhibit 10.1 EXECUTION VERSION EQUITY PURCHASE AGREEMENT BY AND AMONG NEPAS HOLDINGS, LLC, AVTEX SOLUTIONS HOLDINGS, LLC, AND TTEC DIGITAL, LLC Dated as of March 1, 2021 [This document is not intended to create nor will it be deemed to create a legally binding or enforceable offer or agreement of any type or nature, unless and until agreed to and executed by all parties.] TABLE OF CONTENTS Page AR |
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| March 3, 2021 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): March 1, 2021 TTEC HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction of (Commission (I.R.S. Employer inc |
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| March 1, 2021 |
Table of Contents ? ? UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. |
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| March 1, 2021 |
EX-10.87 3 ttec-20201231xex10d87.htm EX-10.87 HEADS OF EMPLOYMENT AGREEMENT RICHARD SEAN ERICKSON Mr. Erickson’s employment and compensation arrangements with the company are documented via ordinary course offer letter and incentive plan documents that apply to his employment; he does not have a formal employment agreement with the company. Hence, for purposes of this disclosure, the terms of Mr. |
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| March 1, 2021 |
Independent Director Compensation Arrangements (effective May 2021) Exhibit 10.34 Independent Director Compensation Arrangements The following compensation arrangements for TTEC Holdings, Inc. (the “Company”) Independent Directors was adopted by the TTEC Compensation Committee and its Board of Directors on February 24, 2021 to be effective as of the start of the 2021/2022 board cycle in May 2021 (the “Effective Date”) until otherwise modified by the Compensation C |
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| March 1, 2021 |
Exhibit 24.1 ? POWER OF ATTORNEY ? Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Regina M. Paolillo and Margaret B. McLean, acting individually, as such person?s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchang |
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| March 1, 2021 |
EX-21.1 4 ttec-20201231xex21d1.htm EX-21.1 Exhibit 21.1 List of Subsidiaries Subsidiary Jurisdiction TTEC Services Corporation Colorado, USA TTEC Government Solutions, LLC Colorado, USA TTEC Digital, LLC Colorado, USA TTEC Healthcare Solutions, Inc. Delaware, USA TTEC@Home, LLC Colorado, USA TTEC Financial Services Management, LLC Delaware, USA Percepta, LLC Delaware, USA First Call Resolution, LL |
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| February 10, 2021 |
SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 (Amendment No.: 1)* Name of issuer: TTEC Holdings Inc. Title of Class of Securities: Common Stock CUSIP Number: 89854H102 Date of Event Which Requires Filing of this Statement: December 31, 2020 Check the appropriate box to designate the rule pursuant to which this Schedule is filed: ☒ |
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| February 1, 2021 |
us89854h1023013121.txt SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 13G Under the Securities Exchange Act of 1934 (Amendment No: 1) TTEC Holdings, Inc. - (Name of Issuer) Common Stock - (Title of Class of Securities) 89854H102 - (CUSIP Number) December 31, 2020 - (Date of Event Which Requires Filing of this Statement) Check the appropriate box to designate the rule pursuant t |
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| December 4, 2020 |
TTEC Declares $2.14 Per Share Special Cash Dividend EX-99.1 2 tm2037717d1ex99-1.htm EXHIBIT 99.1 Exhibit 99.1 TTEC Declares $2.14 Per Share Special Cash Dividend DENVER, December 3, 2020 – TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands, announced that its Board of Directors today declared a special, one-time cash dividend of $2.14 per sh |
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| December 4, 2020 |
Financial Statements and Exhibits, Other Events - FROM 8-K UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): December 3, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 5, 2020 |
Exhibit 99.1 TTEC Announces Record Third Quarter 2020 Financial Results Revenue was $493.0 Million, Representing 24.6 Percent Growth Operating Income was $53.4 Million or 10.8 Percent of Revenue ($55.6 Million or 11.3 Percent Non-GAAP) Net Income was $21.4 Million ($42.4 Million Non-GAAP) Adjusted EBITDA was $77.2 Million or 15.7 Percent of Revenue Fully Diluted EPS was $0.45 ($0.90 Non-GAAP) Sign |
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| November 5, 2020 |
Results of Operations and Financial Condition, Financial Statements and Exhibits - FORM 8-K UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): November 4, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer o |
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| November 4, 2020 |
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 |
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| September 28, 2020 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend EX-99.1 2 tm2031830d1ex99-1.htm EXHIBIT 99.1 Exhibit 99.1 TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, September 28, 2020 – TTEC Holdings, Inc. (NASDAQ: TTEC), a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world's most iconic and d |
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| September 28, 2020 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): September 25, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| August 13, 2020 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 13, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 6, 2020 |
Exhibit 99.1 TTEC Announces Record Second Quarter 2020 Financial Results Revenue was $453.1 Million, Representing 15.4 Percent Growth Operating Income was $49.0 Million or 10.8 Percent of Revenue ($49.8 Million or 11.0 Percent Non-GAAP) Net Income was $31.3 Million ($35.2 Million Non-GAAP) Adjusted EBITDA was $71.0 Million or 15.7 Percent of Revenue Fully Diluted EPS was $0.67 ($0.75 Non-GAAP) Sig |
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| August 6, 2020 |
EX-99.2 3 tm2026415d1ex99-2.htm EXHIBIT 99.2 Exhibit 99.2 TTEC Signs Agreement to Acquire VoiceFoundry, Setting the Foundation for Significant Future Growth with Amazon Connect Acquisition adds Amazon Connect, one of AWS’s fastest-growing services, to TTEC’s Humanify Cloud CX Ecosystem DENVER, August 5, 2020 - TTEC Holdings, Inc. (NASDAQ: TTEC) a leading global Customer Experience as a Service (CX |
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| August 6, 2020 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): August 5, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| August 5, 2020 |
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTEC |
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| August 5, 2020 |
Independent Director Restricted Stock Unit Award Agreement (effective May 14, 2020) Exhibit 10.31 TTEC HOLDINGS, INC. Independent Director Restricted Stock Unit Award Agreement This Restricted Stock Unit Award Agreement (this "Agreement") is made and entered into as of [DATE] (the "Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company") and [NAME] (“Grantee”). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2020 Equity Incentive |
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| June 8, 2020 |
S-8 1 tm2021640-1s8.htm FORM S-8 As filed with the Securities and Exchange Commission on June 8, 2020 Registration No. 333- UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM S-8 REGISTRATION STATEMENT UNDER THE SECURITIES ACT OF 1933 TTEC HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorporation or organi |
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| June 8, 2020 |
TTEC Holdings, Inc. 2020 Equity Incentive Plan* Exhibit 10.1 TTEC HOLDINGS, INC. 2020 EQUITY INCENTIVE PLAN TABLE OF CONTENTS Page 1. ESTABLISHMENT AND PURPOSE OF PLAN 1 2. DEFINITIONS 1 2.1 Defined Terms 1 2.2 Construction 5 3. PLAN ADMINISTRATION 5 3.1 Plan Administrator 5 3.2 Powers of the Administrator 6 3.3 Binding Determinations 7 3.4 Reliance on Experts 7 3.5 Delegation of Non-Discretionary Functions 7 4. SHARES OF COMMON STOCK SUBJECT T |
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| May 15, 2020 |
Submission of Matters to a Vote of Security Holders UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 13, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of in |
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| May 5, 2020 |
Exhibit 99.1 TTEC Announces First Quarter 2020 Financial Results Revenue was $432.2 Million Operating Income was $40.7 Million or 9.4 Percent of Revenue ($42.0 Million or 9.7 Percent Non-GAAP) Net Income was $21.5 Million ($30.0 Million Non-GAAP) Adjusted EBITDA was $63.6 Million or 14.7 Percent of Revenue Fully Diluted EPS was $0.46 ($0.64 Non-GAAP) Signs Bookings of $87 Million DENVER, May 4, 20 |
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| May 5, 2020 |
Results of Operations and Financial Condition, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): May 4, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of inc |
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| May 4, 2020 |
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-11919 TTE |
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| May 4, 2020 |
Exhibit 10.26 TTEC HOLDINGS, INC. Performance Restricted Stock Unit Agreement This Performance Restricted Stock Unit Agreement (this "Agreement") is made and entered into as of March 6, 2020 (the " Grant Date") by and between TTEC Holdings, Inc., a Delaware corporation (the "Company" or TTEC) and «FullName» (the "Executive"). This Agreement is governed by the terms of the TTEC Holdings, Inc. 2010 |
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| April 3, 2020 |
TTEC / TeleTech Holdings, Inc. DEFA14A - - DEFA14A UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No.) Filed by the Registrant x Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) o Defini |
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| April 3, 2020 |
TTEC Holdings, Inc. 2020 Equity Incentive Plan Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) Filed by the Registrant x Filed by a Party other than the Registrant o Check the appropriate box: o Preliminary Proxy Statement o Confidential, for Use of the Commission Only (as permitted by Rule 14 |
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| March 24, 2020 |
Exhibit 99.1 TTEC Provides Financial Outlook Update due to Impact of COVID-19 Withdraws guidance for 2020 due to increased uncertainty related to impact of COVID-19 Maintains a strong liquidity position and healthy balance sheet DENVER, March 24, 2020 – TTEC Holdings, Inc. (NASDAQ: TTEC), a leading digital global customer experience technology and services company focused on the design, implementa |
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| March 24, 2020 |
Regulation FD Disclosure, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): March 24, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer of |
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| March 4, 2020 |
TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend Exhibit 99.2 TTEC’s Board of Directors Declared an Increase in the Semi-Annual Cash Dividend DENVER, March 4, 2020 – TTEC Holdings, Inc. (NASDAQ: TTEC), a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, today announced that on February |
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| March 4, 2020 |
Exhibit 24.1 POWER OF ATTORNEY Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Regina M. Paolillo and Margaret B. McLean, acting individually, as such person’s true and lawful attorney-in-fact and agent, with full power of substitution, re-substitution and revocation to execute, deliver and file with the U.S. Securities and Exchange Co |
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| March 4, 2020 |
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K (Mark One) ☒ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2019 or ☐TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-1191 |
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| March 4, 2020 |
Results of Operations and Financial Condition, Other Events, Financial Statements and Exhibits UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 27, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| March 4, 2020 |
Exhibit 99.1 TTEC Announces Fourth Quarter and Full Year 2019 Financial Results Signs Bookings of $120 Million in the Fourth Quarter and $488 Million in 2019 Provides Outlook for Full Year 2020 Full Year 2019 Revenue was $1.644 Billion Operating Income was $123.7 Million or 7.5 Percent of Revenue (Non-GAAP $129.2 Million or 7.9 Percent of Revenue) Net Income was $77.2 Million ($88.4 Million Non-GA |
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| March 4, 2020 |
Exhibit 21.1 List of Subsidiaries Subsidiary Jurisdiction TTEC Services Corporation Colorado, USA TTEC Government Solutions, LLC Colorado, USA TTEC Digital, LLC Colorado, USA TTEC Healthcare Solutions, Inc. Delaware, USA TTEC@Home, LLC Colorado, USA TTEC Financial Services Management, LLC Delaware, USA Percepta, LLC Delaware, USA First Call Resolution, LLC Colorado, USA Serendebyte Inc. Delaware, |
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| March 4, 2020 |
Exhibit 4.01 DESCRIPTION OF SECURITIES The following is a description of TTEC Holdings, Inc. (the “Company,” “TTEC”) securities that are registered under Section 12 of the Securities Exchange Act of 1934, as amended, and does not purport to be complete. For a complete description of the terms and provisions of such securities, refer to our restated certificate of incorporation, as amended (the “Ce |
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| February 25, 2020 |
TTEC / TeleTech Holdings, Inc. REDACTED EXHIBIT - - begin 644 filename1 M)5!$1BTQ+C4-)>+CS],-"C0R(# @;V)J#3P\+TQI;F5A2]4>7!E+T=R;W5P/CXO365D:6%" M;WA;," P(#8Q,B W. |
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| February 18, 2020 |
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): February 14, 2020 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware 001-11919 84-1291044 (State or other jurisdiction (Commission file (IRS Employer |
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| February 11, 2020 |
TTEC / TeleTech Holdings, Inc. / VANGUARD GROUP INC - SCHEDULE 13G Passive Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G Under the Securities Exchange Act of 1934 Name of issuer: TTEC Holdings Inc Title of Class of Securities: Common Stock CUSIP Number: 89854H102 Date of Event Which Requires Filing of this Statement: December 31, 2019 Check the appropriate box to designate the rule pursuant to which this Schedule is filed: ☒ Rule 13d-1(b) ☐ Rule |
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| February 7, 2020 |
TTEC / TeleTech Holdings, Inc. / BlackRock Inc. Passive Investment us89854h1023020620.txt SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 13G Under the Securities Exchange Act of 1934 (Amendment No: ) TTEC Holdings, Inc. - (Name of Issuer) Common Stock - (Title of Class of Securities) 89854H102 - (CUSIP Number) December 31, 2019 - (Date of Event Which Requires Filing of this Statement) Check the appropriate box to designate the rule pursuant to |
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| February 5, 2020 |
TTEC / TeleTech Holdings, Inc. REDACTED EXHIBIT - - begin 644 filename1 M)5!$1BTQ+C4-)>+CS],-"C4V(# @;V)J#3P\+TQI;F5A%LP(# @-C$R(#'1'4W1A=&4\/"]'4S<@-S,@,"!2+T=3. |
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| January 16, 2020 |
TTEC / TeleTech Holdings, Inc. / TUCHMAN KENNETH D - SC 13D/A Activist Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Amendment No. 2 to SCHEDULE 13D Under the Securities Exchange Act of 1934 TTEC Holdings, Inc. (Name of Issuer) Common Stock, par value $0.01 per share (Title of Class of Securities) 89854H 102 (CUSIP Number) Mantucket Capital Management Corporation Attn: Holli Hartman 5251 DTC Parkway, Suite 995 Greenwood Village, CO 80111 (303) 397-8905 wi |
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| December 26, 2019 |
TTEC / TeleTech Holdings, Inc. / TUCHMAN KENNETH D - SC 13D/A Activist Investment SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Amendment No. 1 to SCHEDULE 13D Under the Securities Exchange Act of 1934 TTEC Holdings, Inc. (Name of Issuer) Common Stock, par value $0.01 per share (Title of Class of Securities) 89854H 102 (CUSIP Number) Mantucket Capital Management Corporation Attn: Holli Hartman 5251 DTC Parkway, Suite 995 Greenwood Village, CO 80111 (303) 397-8905 wi |
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| December 11, 2019 |
Exhibit 99.1 TTEC Names Jonathan Lerner as President, TTEC Digital CX industry expert will accelerate growth through the expansion of TTEC Digital’s cloud-based technology portfolio DENVER, December 9, 2019 — TTEC Holdings, Inc. (NASDAQ: TTEC), a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions |
